Tembeya Shop

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Frequently Asked Questions

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay securely using mobile money, bank transfer, or card.

What payment methods do you accept?

We accept MTN Mobile Money, Airtel Money, bank transfers, and card payments through Flutterwave for secure transactions.

How long does delivery take?

Delivery times vary by location. Kampala and surrounding areas typically receive orders within 1-3 business days, while other regions may take 3-7 business days.

Can I return or exchange products?

Yes, we offer a 7-day return policy for most products. Items must be in their original condition with tags and packaging intact.

How do I become a vendor?

Click the "Become a Vendor" button above or visit vendor.tembeya.shop to apply. Our team will review your application and get you started selling.